Privacy Policy
Effective Date: August 12, 2024
Last Updated: July 2026
DELIVEROSE LLC (“Deliverose,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your information when you visit our website, purchase our products, communicate with us, or otherwise use our services.
By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy. If we are required to collect certain personal information to provide our services or comply with applicable law, and you do not provide that information, we may be unable to complete your order or provide the requested service.
Information We Collect
We may collect the following categories of information:
Personal Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order details and purchase history
- Customer service communications
- Information you voluntarily provide through forms, emails, or other communications
Payment Information
Payments are processed by third-party payment providers. DELIVEROSE LLC does not store your complete credit card or debit card number. Our payment providers may collect and process payment information in accordance with their own privacy policies and security standards.
Automatically Collected Information
When you visit our website, we may automatically collect certain technical and usage information, including:
- IP address
- Browser type
- Device type
- Operating system
- Language preferences
- Pages viewed
- Time spent on the website
- Referring website or source
- Website interactions
- Cookie identifiers and similar technologies
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Process payments and refunds
- Send order confirmations and service-related communications
- Provide customer support
- Respond to inquiries and requests
- Prevent fraud, abuse, and unauthorized transactions
- Improve our website, products, and services
- Personalize your shopping experience
- Maintain business and accounting records
- Comply with legal, tax, regulatory, and contractual obligations
- Protect our rights, property, customers, and business operations
Cookies and Tracking Technologies
We may use cookies and similar technologies to operate and improve our website. These technologies may be used for:
- Website functionality
- Shopping cart functionality
- Security and fraud prevention
- Analytics and performance measurement
- Remembering user preferences
- Improving the customer experience
You may disable or limit cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
How We Share Your Information
We do not sell your personal information.
We may disclose personal information to trusted third parties when reasonably necessary to operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website hosting providers
- Cloud storage and technology providers
- Email and communications providers
- Analytics providers
- Fraud prevention and security providers
- Professional advisers, including accountants, attorneys, and consultants
- Government agencies, regulators, or law enforcement when required by law
We may also disclose information in connection with a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
- Fulfill orders and provide services
- Maintain business and transaction records
- Comply with legal, tax, accounting, and regulatory requirements
- Resolve disputes
- Prevent fraud and abuse
- Enforce our agreements
Retention periods may vary depending on the type of information and the applicable legal or business requirements.
Data Security
We maintain commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
These measures may include:
- SSL encryption
- Secure payment processing
- Restricted access to personal information
- Password and account security measures
- Security monitoring
- Vendor security controls
However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18.
If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete it.
Your Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of personal information
- Request a copy of certain personal information
- Opt out of certain uses of personal information, where applicable
- Opt out of targeted advertising, where applicable
- Appeal a decision relating to a privacy request, where applicable
- Receive equal service and pricing when exercising your privacy rights
These rights may be subject to exceptions and limitations under applicable law.
California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These rights may include:
- The right to know what personal information we collect, use, disclose, or share
- The right to request deletion of personal information
- The right to request correction of inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to limit certain uses of sensitive personal information, where applicable
- The right not to receive discriminatory treatment for exercising privacy rights
We Do Not Sell Personal Information
DELIVEROSE LLC does not sell personal information for monetary consideration.
We also do not knowingly sell or share the personal information of individuals under 16 years of age.
Do Not Sell or Share My Personal Information
DELIVEROSE LLC does not sell personal information as that term is commonly defined under applicable state privacy laws.
If our data practices change in the future, we will update this Privacy Policy and provide any legally required opt-out method.
Marketing Communications
You may opt out of promotional emails at any time by using the unsubscribe link included in the email or by contacting us.
Even after opting out of marketing communications, you may still receive non-promotional messages relating to orders, transactions, account security, customer service, or legal notices.
International Visitors
If you access our website from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.
By using our website and services, you acknowledge that privacy laws in those countries may differ from the laws in your jurisdiction.
Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy, security, or content practices of those third parties.
We encourage you to review the privacy policies of any third-party service you use.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations.
When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website after changes are posted constitutes your acknowledgment of the updated Privacy Policy.
How to Submit a Privacy Request
To exercise an applicable privacy right, please contact us using the information below.
Please include enough information for us to verify and process your request, such as:
- Your full name
- Your email address
- Your telephone number
- Your order number, if applicable
- A description of your request
We may need to verify your identity before completing your request. We will respond within the timeframe required by applicable law.
Contact Us
DELIVEROSE LLC
415 AVENUE C APT 1D
BROOKLYN, NY 11218
United States
Phone: +1 (929) 672-4615
Email: support@deliverose.com